This Privacy Policy explains how Liweara (“we”, “us”, “our”) collects, uses, and protects your information when you shop at https://liweara.com.

Registered / studio address: B2 18/14, 1st Floor, Sector-15, Near Lotus Hospital, Vashi, Thane, Navi Mumbai 400703, Maharashtra, India
Email: liweara@zohomail.in

Who we are

Liweara is an everyday women’s apparel brand — Live. Wear. Aspire. — offering skin-friendly, eco-conscious clothing for real life. Our website is https://liweara.com.

Information we collect

• Account & order details: name, email, phone, billing/shipping address, and order history when you purchase or create an account.
• Payment data: payments are processed by secure third-party gateways (such as Razorpay). We do not store full card details on our servers.
• Device & usage data: IP address, browser type, and pages viewed, used to run, secure, and improve the site.
• Communications: messages you send via contact forms, email, or WhatsApp support.

How we use your information

• To process orders, deliveries, returns, and refunds
• To send order updates and respond to customer support requests
• To improve our products, website, and shopping experience
• To send marketing emails or offers only where you have opted in (you can unsubscribe anytime)
• To comply with legal, tax (including GST), and fraud-prevention requirements

Cookies

We use cookies and similar technologies for essential site functions (cart, login), preferences, and analytics. You can control cookies through your browser settings. Disabling some cookies may affect checkout or account features.

Who we share data with

We share data only as needed with trusted partners such as payment processors, shipping/logistics providers (e.g. Shiprocket and courier partners), email/SMS tools, and analytics services — under appropriate safeguards. We do not sell your personal information.

How long we keep data

Order and account records are retained as required for business, tax, and legal purposes. You may request access, correction, or deletion of your personal data where applicable under Indian law, subject to our legal obligations.

Your rights

You may request to view, update, or delete your account information, or ask questions about this policy, by emailing liweara@zohomail.in.

Updates

We may update this Privacy Policy from time to time. The latest version will always be published on this page.